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Service Designer

Posted in

Job Type

Full Time |

Location

London |

Description :

Service Designer

East London

£60K – £70K

 

This Service Design role will require you to work within a multidisciplinary team, alongside developers and researchers, to deliver user-centred and word-class public services. This is a chance to work on services that matter alongside people who value design and create work you’re proud to talk about.

Responsibilities:

  • Look for common themes in activities across services where products are made
  • Be able to understand the existing supporting system of a service and design targeted
  • improvements to systems allowing clients to accommodate the new service
  • Understand client needs and identify where separate interactions with government should act as one service that meet that need
  • Create and rapidly amend service prototypes
  • Understand and analyse failures within services and identify the root causes
  • Identify and design new cross government service patterns and standards
  • Arrange separate interactions into rational user journeys within the service

Requirements:

  • Able to lead workshops
  • Understand how to interpret user research
  • Ability to work quickly in an agile environment
  • Know how to remove complexity from services
  • Be able to prototype and sketch on paper and in HTML
  • Assess services and give constructive feedback
  • Take constructive criticism on board and be able to review the work of others
  • Collaborate on designs with a developer
  • Be able to represent a service and explain design decisions at a service assessment
  • Engage the whole multidisciplinary team with the design process

For more information about this client, please click ‘apply now’ and send over you most up to date CV/portfolio.

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